Key Discussion Questions
1. What specific actions can banks take to meet the expected outcomes listed under each proposed principle above?
2. How do victims and survivors typically experience harm when interacting with banks or trying to regain financial control? How could this experience be different based on disability status, age, gender, cultural background, etc.?
3. What is needed to make the Code accessible for victims and survivors across Canada, and what is needed to ensure the Code benefits them?
4. How can banks collaborate with community organizations to ensure support, for employees and victims and survivors, continues beyond the branch?
5. How can banks, the FCAC, or stakeholders measure whether the Code is achieving its expected outcomes and remains fit for purpose?